Privacy Policy We went out of our way to ensure your privacy is preserved with BackpackGo. This is a summary of the privacy features: No personal information is stored, except the ones we receive automatically when you use the app. No sharing of your information to any third-party. Minimum number of cookies to ensure a smooth experience (around 3 cookies, your typical social network/email provider will use upwards of 40 cookies). Privacy Policy Last Updated: October 21, 2025 backpackgo.net is a product of Codoma.tech Advanced Technologies OÜ (hereinafter referred to as "we," "us," or "our"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use backpackgo.net or other websites and applications provided by us (collectively, the "Services"). Topics: What Data Do We Collect? How Do We Collect Your Data? How Will We Use Your Data? How Do We Store Your Data? Marketing Your Data Protection Rights What Are Cookies? How Do We Use Cookies? Types of Cookies We Use Managing Your Cookies Privacy Policies of Other Websites Changes to Our Privacy Policy How to Contact Us How to Contact the Authorities 1. What Data Do We Collect? We collect the following categories of data: Essential Data: To deliver our Services, we automatically collect your IP address and standard browser or device information (e.g., browser type, screen resolution, operating system). Voluntary Data: When you use certain features of backpackgo.net, you may voluntarily provide us with personal data such as your name and email address (e.g., for account registration or customer support). Behavioral Data: With your consent, we use Microsoft Clarity to collect data about how you interact with our Services. This includes: User interactions such as clicks, scrolling, mouse movements, and keystrokes (excluding text input in sensitive fields like passwords or payment forms). Session recordings and heatmaps to analyze aggregate usage patterns. Device and browser metadata (e.g., operating system, country-level location). 2. How Do We Collect Your Data? You provide most of your data directly to us when you: Use and navigate through our Services. Voluntarily complete a contact form, survey, or register for an account. We also collect data automatically through: Server Logs: Essential technical data is collected in server logs to ensure the secure and stable operation of our Services. Cookies and Similar Technologies: We use cookies, as detailed below, to collect behavioral data. Microsoft Clarity is only activated after you provide your consent via our cookie banner. 3. How Will We Use Your Data? We use your data to: Provide and maintain our Services, including processing your requests and managing your account. Communicate with you, for example, to notify you about changes or the status of your requests. Analyze and improve the user experience and functionality of backpackgo.net. Understand user behavior through Microsoft Clarity to optimize the design and content of our Services. We only share your data with trusted third-party service providers under strict contractual obligations. Specifically: Microsoft Clarity: We share behavioral data with Microsoft Clarity for analytics purposes. Microsoft processes this data in accordance with its own Privacy Statement. 4. How Do We Store Your Data? Our Servers: Essential access logs stored on our servers (located in the EU and US) are anonymized after 2 weeks. Microsoft Clarity: Data collected by Microsoft Clarity is retained for 1 year. This data is pseudonymized and stored in the EU and US in compliance with Microsoft's data processing policies. Anonymized Data: Data that has been anonymized or aggregated so that it can no longer identify you may be retained indefinitely for analytical purposes. 5. Marketing We do not use your personal data for direct marketing purposes. Your data is used strictly for the operation of backpackgo.net, service communication, and analytics as described in this policy. 6. Your Data Protection Rights Under the General Data Protection Regulation (GDPR), you have the following rights: Access: The right to request copies of your personal data. Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. Erasure: The right to request that we erase your personal data, under certain conditions. Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions. Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. Withdraw Consent: The right to withdraw your consent at any time where we rely on your consent to process your personal data (e.g., for analytics cookies). To exercise any of these rights, please contact us at info@codoma.tech. 7. What Are Cookies? Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. For further information, visit allaboutcookies.org. 8. How Do We Use Cookies? We use cookies to: Keep you signed in to your account. Remember your preferences (e.g., language, region). Analyze user behavior to improve our Services, using Microsoft Clarity (with your consent). 9. Types of Cookies We Use Type Purpose Consent Required Essential Required for the core functionality of the Services (e.g., maintaining login sessions, security). No Functionality Allows the Services to remember choices you make (e.g., preferred language, font size). No Analytics Helps us understand how users interact with our Services via Microsoft Clarity (e.g., heatmaps, session recordings). Yes 10. Managing Your Cookies Consent Banner: Upon your first visit, you will be presented with a cookie banner where you can accept or reject analytics cookies. Essential and functionality cookies do not require your consent and will always be active. Changing Preferences: You can revisit the cookie banner at any time to change your preferences. Browser Controls: You can also set your browser not to accept cookies. However, please note that this may prevent some parts of our Services from functioning correctly. 11. Privacy Policies of Other Websites Our Services may contain links to other websites. This privacy policy applies only to our Services. If you click on a link to another website, you should read their privacy policy. 12. Changes to Our Privacy Policy We keep our privacy policy under regular review and will place any updates on this webpage. The "Last Updated" date at the top of this policy will be revised accordingly. 13. How to Contact Us If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Codoma.tech Advanced Technologies OÜ Tartu mnt 67/1-13b 10115 Tallinn, Estonia Email: info@codoma.tech Company Registration Code: 14330221 14. How to Contact the Authorities Should you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate. Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) Tatari 39, 10134 Tallinn, Estonia Tel: +372 6828 712 Email: info@aki.ee Website: https://www.aki.ee/en